Frequently Asked Questions

Everything you need to know about AccelaStudy® AI.

Getting Started

How do I get started with AccelaStudy® AI? Create a free account at accelastudy.ai. You'll have immediate access to 79 free courses across programming, DevOps, computer science, data science, and more — no credit card required. Pick any course from the catalog and tap Enroll. Your first session is a short calibration: a handful of questions across the exam blueprint that lets us see what you already know. From there, your dashboard is the front door — open it whenever you want to study.: Create a free account at accelastudy.ai. You'll have immediate access to 79 free courses across programming, DevOps, computer science, data science, and more — no credit card required. Pick any course from the catalog and tap Enroll. Your first session is a short calibration: a handful of questions across the exam blueprint that lets us see what you already know. From there, your dashboard is the front door — open it whenever you want to study.
What's free and what's paid? The free tier covers 141 courses across foundational academics, life skills, programming, DevOps, data science, and more. The paid plan unlocks the full certification catalog — AWS, Azure, GCP, CompTIA, Cisco, ISC2, ISACA, PMI, Salesforce, SAP, Oracle, IBM, and the rest. You can browse the catalog any time to see which courses are free.: The free tier covers 141 courses across foundational academics, life skills, programming, DevOps, data science, and more. The paid plan unlocks the full certification catalog — AWS, Azure, GCP, CompTIA, Cisco, ISC2, ISACA, PMI, Salesforce, SAP, Oracle, IBM, and the rest. You can browse the catalog any time to see which courses are free.
Do I need to download anything? No. AccelaStudy® AI runs in any modern browser. Native apps for macOS, Windows, Linux, and iOS are coming soon for offline study, but the web version is fully featured today.: No. AccelaStudy® AI runs in any modern browser. Native apps for macOS, Windows, Linux, and iOS are coming soon for offline study, but the web version is fully featured today.
How is this different from Udemy, Coursera, or Khan Academy? Those platforms deliver the same content in the same order to every student. AccelaStudy® AI builds a real-time model of what you know and adapts every session to target your specific gaps. You skip what you've already mastered and focus only on what you need to learn.: Those platforms deliver the same content in the same order to every student. AccelaStudy® AI builds a real-time model of what you know and adapts every session to target your specific gaps. You skip what you've already mastered and focus only on what you need to learn.

Subscriptions & Pricing

What does the subscription include? One subscription unlocks every IT certification course we’ve shipped, every course we add later, all 50+ providers, all 1,000+ console simulator labs, and the full adaptive engine — at no extra cost. There are no add-ons, no bundles, no per-cert fees, and no upgrade tiers when new content lands.: One subscription unlocks every IT certification course we’ve shipped, every course we add later, all 50+ providers, all 1,000+ console simulator labs, and the full adaptive engine — at no extra cost. There are no add-ons, no bundles, no per-cert fees, and no upgrade tiers when new content lands.
What is the early-adopter price? Subscribe to AccelaStudy® AI during the early-adopter window and lock in $39/mo for life (regular price $49/mo). The rate stays locked for as long as your subscription remains active.: Subscribe to AccelaStudy® AI during the early-adopter window and lock in $39/mo for life (regular price $49/mo). The rate stays locked for as long as your subscription remains active.
What happens if I cancel and resubscribe? If you cancel a launch-priced subscription and resubscribe later, the regular price applies. The launch rate is only preserved on continuously active subscriptions.: If you cancel a launch-priced subscription and resubscribe later, the regular price applies. The launch rate is only preserved on continuously active subscriptions.
Is there a free trial? Every registered user has immediate access to 79 free courses with the full adaptive engine. That's the trial — no time limit, no credit card, no feature restrictions on free courses.: Every registered user has immediate access to 79 free courses with the full adaptive engine. That's the trial — no time limit, no credit card, no feature restrictions on free courses.
What payment methods do you accept? All major credit and debit cards via Stripe. Apple Pay and Google Pay are supported where available.: All major credit and debit cards via Stripe. Apple Pay and Google Pay are supported where available.
Can I switch between monthly and annual billing? Yes. Switch any time from Profile → Account. Annual billing saves 20%.: Yes. Switch any time from Profile → Account. Annual billing saves 20%.
Do you offer student discounts? The 79 free courses are available to everyone. For paid subscriptions, the early-adopter $39/mo price is the best available rate.: The 79 free courses are available to everyone. For paid subscriptions, the early-adopter $39/mo price is the best available rate.
How do I cancel my subscription? Profile → Account → Manage subscription. On iOS that links to your Apple ID subscription settings; on the web it opens the Stripe billing portal. Cancelling stops auto-renewal — you keep full access through the end of the current billing period, then drop back to the free tier.: Profile → Account → Manage subscription. On iOS that links to your Apple ID subscription settings; on the web it opens the Stripe billing portal. Cancelling stops auto-renewal — you keep full access through the end of the current billing period, then drop back to the free tier.
Can I get a refund? Refund requests for App Store purchases go through Apple. For web purchases through Stripe, contact support@accelastudy.ai within 7 days of your first payment for a full refund. We don't offer prorated refunds for partial months.: Refund requests for App Store purchases go through Apple. For web purchases through Stripe, contact support@accelastudy.ai within 7 days of your first payment for a full refund. We don't offer prorated refunds for partial months.

How It Works

How does the adaptive engine work? An information-gain optimizer scores every candidate question against your current proficiency map, then picks the item that closes your highest-leverage gap given your daily time budget. The engine builds a detailed map of your knowledge at the concept level and updates it after every interaction.: An information-gain optimizer scores every candidate question against your current proficiency map, then picks the item that closes your highest-leverage gap given your daily time budget. The engine builds a detailed map of your knowledge at the concept level and updates it after every interaction.
What are the 13 activity formats for certs and free courses? Adaptive Lessons, Multiple-Choice Questions, Flashcards, Recall Sprint, Service Match, Practice Exam, Scenario-Based Assessment, Case Study Analysis, Error Detection, Minimal-Pair Contrast, Procedural Sequencing, Hands-On Labs, and Micro-Challenge.: Adaptive Lessons, Multiple-Choice Questions, Flashcards, Recall Sprint, Service Match, Practice Exam, Scenario-Based Assessment, Case Study Analysis, Error Detection, Minimal-Pair Contrast, Procedural Sequencing, Hands-On Labs, and Micro-Challenge.
What is Autopilot? Set your target exam date and daily study time, and the system generates a personalized plan. It picks your daily activities, adapts when you miss days, and tells you when your projected pass probability hits 90%.: Set your target exam date and daily study time, and the system generates a personalized plan. It picks your daily activities, adapts when you miss days, and tells you when your projected pass probability hits 90%.
How does pass probability prediction work? Readiness is a Monte Carlo projection: AccelaStudy® AI runs thousands of simulated exam attempts using your current proficiency on each topic, weighted by how often each topic shows up on the real exam. The number you see is your projected pass probability, with a confidence range that tightens as you answer more questions. Until you've completed at least ten interactions on a course, readiness is shown as a preliminary estimate.: Readiness is a Monte Carlo projection: AccelaStudy® AI runs thousands of simulated exam attempts using your current proficiency on each topic, weighted by how often each topic shows up on the real exam. The number you see is your projected pass probability, with a confidence range that tightens as you answer more questions. Until you've completed at least ten interactions on a course, readiness is shown as a preliminary estimate.
Can I upload my resume? Yes. Upload a PDF, DOCX, or text resume and the engine maps your professional experience and certifications to your knowledge profile. You start with credit for what you already know instead of from zero.: Yes. Upload a PDF, DOCX, or text resume and the engine maps your professional experience and certifications to your knowledge profile. You start with credit for what you already know instead of from zero.
What is cross-course knowledge transfer? Knowledge you prove in one course carries forward to related courses. Pass AWS Cloud Practitioner and start AWS Solutions Architect Associate with credit for the foundational concepts you've already demonstrated.: Knowledge you prove in one course carries forward to related courses. Pass AWS Cloud Practitioner and start AWS Solutions Architect Associate with credit for the foundational concepts you've already demonstrated.
Why did my proficiency on a topic I haven't directly studied just change? Topics inside a course are connected. When you demonstrate skill on one topic, the system updates its estimate of related topics too — if you just nailed cardiac output, your projected proficiency on blood pressure regulation goes up even if you weren't asked about it directly. The reverse also happens: missing a question on one topic can nudge neighboring topics down until you reconfirm them. This is part of why your readiness number drifts on days you only studied one area.: Topics inside a course are connected. When you demonstrate skill on one topic, the system updates its estimate of related topics too — if you just nailed cardiac output, your projected proficiency on blood pressure regulation goes up even if you weren't asked about it directly. The reverse also happens: missing a question on one topic can nudge neighboring topics down until you reconfirm them. This is part of why your readiness number drifts on days you only studied one area.
Are some topics locked until I'm ready for them? Yes, when the subject requires it. Certifications and academic courses often have content that genuinely builds on prior knowledge: you can't reasonably tackle advanced subnetting before you understand IP addressing, or differential equations before single-variable calculus. AccelaStudy® AI enforces those prerequisite chains, so a topic stays locked until you've shown enough proficiency on its foundations. Within whatever is currently unlocked, the engine still picks the most useful next activity. Most courses have only a few locks; networking, advanced math, and senior-level cloud architecture courses tend to have more.: Yes, when the subject requires it. Certifications and academic courses often have content that genuinely builds on prior knowledge: you can't reasonably tackle advanced subnetting before you understand IP addressing, or differential equations before single-variable calculus. AccelaStudy® AI enforces those prerequisite chains, so a topic stays locked until you've shown enough proficiency on its foundations. Within whatever is currently unlocked, the engine still picks the most useful next activity. Most courses have only a few locks; networking, advanced math, and senior-level cloud architecture courses tend to have more.
What happens when AWS, Microsoft, or another provider updates an exam? Your progress survives the update. When a blueprint changes, we re-process the course and sort every topic into one of four buckets: unchanged (most of them), modified (a few), new (a few), and retired. Topics you've already mastered stay mastered. Modified topics get flagged for a brief reconfirmation. New topics enter your plan as high-priority items. Retired topics drop out of study sessions but stay in your history. You never start over because a provider revised the exam.: Your progress survives the update. When a blueprint changes, we re-process the course and sort every topic into one of four buckets: unchanged (most of them), modified (a few), new (a few), and retired. Topics you've already mastered stay mastered. Modified topics get flagged for a brief reconfirmation. New topics enter your plan as high-priority items. Retired topics drop out of study sessions but stay in your history. You never start over because a provider revised the exam.

Sessions & Study Time

How long should each study session be? Whatever you set as your daily study minutes. Most learners do well with 25–45 minutes per day. The system tracks fatigue and slows down or eases difficulty when it sees you struggling, so longer sessions don't necessarily mean more learning.: Whatever you set as your daily study minutes. Most learners do well with 25–45 minutes per day. The system tracks fatigue and slows down or eases difficulty when it sees you struggling, so longer sessions don't necessarily mean more learning.
Will my progress survive a session interruption? Yes. Mid-session state is saved locally and synced to your account when you reconnect. We'll prompt you to resume on next launch.: Yes. Mid-session state is saved locally and synced to your account when you reconnect. We'll prompt you to resume on next launch.
Can I end a session early if something comes up? Yes. Tap the exit arrow in the top-left of an active session and confirm "End & see summary." The summary only counts items you actually answered — unanswered questions don't penalize your proficiency, streak, or accuracy.: Yes. Tap the exit arrow in the top-left of an active session and confirm "End & see summary." The summary only counts items you actually answered — unanswered questions don't penalize your proficiency, streak, or accuracy.
Can I retake a practice exam? Yes, as many times as you want. Each attempt pulls a fresh blueprint-accurate question mix from the bank, so retakes don't repeat the same items unless you've been through most of the bank already. Your most recent score is what shows on the dashboard, but Exam Review keeps a history.: Yes, as many times as you want. Each attempt pulls a fresh blueprint-accurate question mix from the bank, so retakes don't repeat the same items unless you've been through most of the bank already. Your most recent score is what shows on the dashboard, but Exam Review keeps a history.
Why am I seeing questions on topics I haven't studied yet? Two reasons. AccelaStudy® AI calibrates by occasionally testing the edges of what you know — including topics you might recognize from related work. And shared topics across multiple certifications get credited everywhere they apply, so you'll see content from one course appear in another if it's relevant to both.: Two reasons. AccelaStudy® AI calibrates by occasionally testing the edges of what you know — including topics you might recognize from related work. And shared topics across multiple certifications get credited everywhere they apply, so you'll see content from one course appear in another if it's relevant to both.
Why does my study buddy see different questions on the same practice exam? Because the practice exam is built for each of you individually. AccelaStudy® AI assembles the question set from your specific knowledge profile: it picks items that target your current gaps and skips what you've already proven. Two people preparing for the same certification on the same day will see different questions, a different difficulty mix, and different topic emphasis. Both exams stay blueprint-accurate — the section weights match the real exam — they're just tuned to where each of you is right now.: Because the practice exam is built for each of you individually. AccelaStudy® AI assembles the question set from your specific knowledge profile: it picks items that target your current gaps and skips what you've already proven. Two people preparing for the same certification on the same day will see different questions, a different difficulty mix, and different topic emphasis. Both exams stay blueprint-accurate — the section weights match the real exam — they're just tuned to where each of you is right now.

Autopilot & Convoy

What does Autopilot actually do? Autopilot turns AccelaStudy® AI into an autonomous study coach. You give it a target exam date and a daily time budget; it builds a personalized plan, tells you what to do each day, and adjusts the plan when life gets in the way. When your projected pass probability hits 90%, Autopilot tells you it's time to schedule the real exam.: Autopilot turns AccelaStudy® AI into an autonomous study coach. You give it a target exam date and a daily time budget; it builds a personalized plan, tells you what to do each day, and adjusts the plan when life gets in the way. When your projected pass probability hits 90%, Autopilot tells you it's time to schedule the real exam.
How do I turn Autopilot on? Open the course you're studying for and tap Activate Autopilot. Pick your target exam date, daily study minutes (15–60), and preferred reminder times. You can pause or stop Autopilot any time without losing progress.: Open the course you're studying for and tap Activate Autopilot. Pick your target exam date, daily study minutes (15–60), and preferred reminder times. You can pause or stop Autopilot any time without losing progress.
What's a Convoy? When Autopilot is on for two or more courses at once, AccelaStudy® AI puts them in a Convoy — one shared agenda instead of separate plans that fight for your daily time. Topics that count toward more than one exam are studied just once and credited to every exam they cover, and the order is set so you hit your earliest test date first.: When Autopilot is on for two or more courses at once, AccelaStudy® AI puts them in a Convoy — one shared agenda instead of separate plans that fight for your daily time. Topics that count toward more than one exam are studied just once and credited to every exam they cover, and the order is set so you hit your earliest test date first.
What happens if I miss a day? Your streak resets, but your plan adjusts automatically — Autopilot recomputes the path to your target exam date and shifts upcoming work to keep you on track. There's no penalty beyond the streak, and the system never punishes you for life happening.: Your streak resets, but your plan adjusts automatically — Autopilot recomputes the path to your target exam date and shifts upcoming work to keep you on track. There's no penalty beyond the streak, and the system never punishes you for life happening.
What if my exam date passes? Your plan keeps running until you tell it to stop. You can update the date to your next attempt, or switch the course to course-completion mode — where Autopilot just keeps drilling toward full mastery without a hard deadline.: Your plan keeps running until you tell it to stop. You can update the date to your next attempt, or switch the course to course-completion mode — where Autopilot just keeps drilling toward full mastery without a hard deadline.

Readiness & Progress

Why does my readiness number sometimes go down? Two reasons. First, getting a question wrong on a topic you previously got right shifts the estimate — that's the point. Second, AccelaStudy® AI sometimes deliberately asks harder follow-ups to test the depth of what you know; missing a deep one lowers the estimate even though you got the basics right. Both are healthy: the number drifting around is the system updating its picture of you, not noise.: Two reasons. First, getting a question wrong on a topic you previously got right shifts the estimate — that's the point. Second, AccelaStudy® AI sometimes deliberately asks harder follow-ups to test the depth of what you know; missing a deep one lowers the estimate even though you got the basics right. Both are healthy: the number drifting around is the system updating its picture of you, not noise.
How long until I'm ready for my exam? It depends on your starting proficiency, your daily study budget, and the exam itself. Inside any enrolled course, the Trajectory view projects your readiness curve out to your target date. If the projection says you won't make it on time, Autopilot will surface that early.: It depends on your starting proficiency, your daily study budget, and the exam itself. Inside any enrolled course, the Trajectory view projects your readiness curve out to your target date. If the projection says you won't make it on time, Autopilot will surface that early.

Labs & Simulators

What does the lab simulator actually do? It gives you a realistic, in-browser recreation of the AWS, Azure, GCP, CompTIA, GitHub, or Kubernetes console you'll need to use in the real exam. You run real CLI commands and click through real-looking screens against simulated state — no real cloud account required, no charges to worry about. Each lab has a graded checklist; you complete the objective when every step passes.: It gives you a realistic, in-browser recreation of the AWS, Azure, GCP, CompTIA, GitHub, or Kubernetes console you'll need to use in the real exam. You run real CLI commands and click through real-looking screens against simulated state — no real cloud account required, no charges to worry about. Each lab has a graded checklist; you complete the objective when every step passes.
How many labs are live today? Across the live cloud certifications, there are over 970 hands-on labs that drive the actual simulated console DOM and score against real resource state. We're rolling out additional providers (CompTIA, Kubernetes, GitHub) under the same strict-pass standard.: Across the live cloud certifications, there are over 970 hands-on labs that drive the actual simulated console DOM and score against real resource state. We're rolling out additional providers (CompTIA, Kubernetes, GitHub) under the same strict-pass standard.
Do labs count toward my proficiency? Yes. Completing lab checkpoints updates your knowledge model just like any other activity.: Yes. Completing lab checkpoints updates your knowledge model just like any other activity.
What is the Code Sandbox? An in-browser Python execution environment. Write, run, and test code directly inside the learning interface.: An in-browser Python execution environment. Write, run, and test code directly inside the learning interface.

Content Quality & Feedback

I think a question is wrong or outdated. What do I do? Tap the bug icon on any screen and pick "Defect" as the type. Include the question stem and what you think is wrong. The report goes straight to the team — defects on questions get triaged within a business day, and corrections push automatically to every learner.: Tap the bug icon on any screen and pick "Defect" as the type. Include the question stem and what you think is wrong. The report goes straight to the team — defects on questions get triaged within a business day, and corrections push automatically to every learner.

Across Devices & Offline

Does AccelaStudy® AI work offline? Partially. You can keep answering questions in an active session even if your connection drops — your answers buffer locally and sync when you reconnect. Starting a new session, opening a lesson, or running a lab requires a connection.: Partially. You can keep answering questions in an active session even if your connection drops — your answers buffer locally and sync when you reconnect. Starting a new session, opening a lesson, or running a lab requires a connection.
Will my progress sync between web, desktop, and iPhone? Yes — once the desktop and iOS clients launch. Everything that changes (your answers, proficiency, streak, settings, Autopilot plans) flows through your account, so you can switch devices mid-day and pick up exactly where you left off.: Yes — once the desktop and iOS clients launch. Everything that changes (your answers, proficiency, streak, settings, Autopilot plans) flows through your account, so you can switch devices mid-day and pick up exactly where you left off.

About AccelaStudy® AI

Does completing AccelaStudy® AI grant me a real certification? No. AccelaStudy® AI prepares you for the certification exams offered by AWS, Microsoft, Google, CompTIA, ISACA, PMI, and the rest — but the real credential comes from those providers, not from us. We're an independent study product. When you're ready, you book the real exam through the provider and take it through their authorized testing channel.: No. AccelaStudy® AI prepares you for the certification exams offered by AWS, Microsoft, Google, CompTIA, ISACA, PMI, and the rest — but the real credential comes from those providers, not from us. We're an independent study product. When you're ready, you book the real exam through the provider and take it through their authorized testing channel.
How is AccelaStudy® AI different from AccelaStudy AP, LSAT, MCAT, and Test Prep? Same parent brand, different products. AccelaStudy® AI focuses on professional certifications — AWS, Azure, GCP, CompTIA, ISC2, PMI, and so on. AccelaStudy AP covers all 27 AP exams. AccelaStudy LSAT, MCAT, and Test Prep handle their respective standardized tests. Each is sold separately and runs in its own app with its own activity types tuned to that exam family.: Same parent brand, different products. AccelaStudy® AI focuses on professional certifications — AWS, Azure, GCP, CompTIA, ISC2, PMI, and so on. AccelaStudy AP covers all 27 AP exams. AccelaStudy LSAT, MCAT, and Test Prep handle their respective standardized tests. Each is sold separately and runs in its own app with its own activity types tuned to that exam family.
How is AccelaStudy® AI different from Anki or other flashcard apps? Flashcard apps (Anki, Quizlet, Brainscape) track each card on its own schedule based on when you last saw it and how well you knew it. They don't model how topics relate to each other, and they only ever show you the same flashcard format. AccelaStudy® AI builds a connected map of the entire subject and tracks where you sit on that map, so demonstrating mastery on one topic adjusts the system's estimate of every related topic at once. The engine also picks the activity format itself: multiple-choice, scenario, lab, oral explanation, reading, simulation, drag-and-drop, and others. Spaced repetition still has a place in the mix, just as one tool inside a larger adaptive system rather than the whole product.: Flashcard apps (Anki, Quizlet, Brainscape) track each card on its own schedule based on when you last saw it and how well you knew it. They don't model how topics relate to each other, and they only ever show you the same flashcard format. AccelaStudy® AI builds a connected map of the entire subject and tracks where you sit on that map, so demonstrating mastery on one topic adjusts the system's estimate of every related topic at once. The engine also picks the activity format itself: multiple-choice, scenario, lab, oral explanation, reading, simulation, drag-and-drop, and others. Spaced repetition still has a place in the mix, just as one tool inside a larger adaptive system rather than the whole product.

Accessibility & Settings

Is AccelaStudy® AI accessible? Yes. The platform meets WCAG 2.1 Level AA standards. Every screen, every activity format, and every visualization is fully accessible via keyboard, screen reader, and assistive technologies.: Yes. The platform meets WCAG 2.1 Level AA standards. Every screen, every activity format, and every visualization is fully accessible via keyboard, screen reader, and assistive technologies.
Are there accessibility accommodations? Yes. Every timed activity has an extended-time multiplier (1×, 1.5×, 2×, or unlimited) you can set before each session. Every screen works with VoiceOver, NVDA, and JAWS. Reduced motion is honored if your OS prefers it. Email accessibility@accelastudy.ai if you hit a barrier — we triage within one business day.: Yes. Every timed activity has an extended-time multiplier (1×, 1.5×, 2×, or unlimited) you can set before each session. Every screen works with VoiceOver, NVDA, and JAWS. Reduced motion is honored if your OS prefers it. Email accessibility@accelastudy.ai if you hit a barrier — we triage within one business day.
I don't like one of the activity types — can I just not do those? Yes. Open Settings → Activities and switch off any optional formats you'd rather not see. The engine will skip them in your study plan and cover the same material with the formats you keep on. Multiple-choice questions and adaptive lessons stay required, but everything else is opt-out-able. Your choices follow you across browsers and devices.: Yes. Open Settings → Activities and switch off any optional formats you'd rather not see. The engine will skip them in your study plan and cover the same material with the formats you keep on. Multiple-choice questions and adaptive lessons stay required, but everything else is opt-out-able. Your choices follow you across browsers and devices.
What languages is AccelaStudy® AI available in? The interface supports English, Spanish, French, and German. The certification content itself stays in the language of the exam — most professional certifications are administered in English regardless of where you take them.: The interface supports English, Spanish, French, and German. The certification content itself stays in the language of the exam — most professional certifications are administered in English regardless of where you take them.
Can I change the difficulty manually? Not directly, and on purpose. AccelaStudy® AI calibrates difficulty automatically against your proficiency on each topic — turning the dial yourself would override the calibration. If a particular session feels off, the activity-end summary lets you flag the level so the system can adjust.: Not directly, and on purpose. AccelaStudy® AI calibrates difficulty automatically against your proficiency on each topic — turning the dial yourself would override the calibration. If a particular session feels off, the activity-end summary lets you flag the level so the system can adjust.
Can I switch the voice off? Yes. Settings → Voice toggles narration off or on. The toggle persists across devices via your account.: Yes. Settings → Voice toggles narration off or on. The toggle persists across devices via your account.

Account, Billing & Privacy

Can I sign in with Apple or Google after creating an account with email and password? Yes. If you registered with email and password, you can link Apple Sign In, Google Sign In, or both from Profile → Account → Connected accounts. After linking, any of those methods will sign you into the same account — same study history, same subscription, same everything.: Yes. If you registered with email and password, you can link Apple Sign In, Google Sign In, or both from Profile → Account → Connected accounts. After linking, any of those methods will sign you into the same account — same study history, same subscription, same everything.
I signed up with Apple (or Google). Can I add an email and password later? Not directly — that's the one direction account linking doesn't go. If you created your account with Apple Sign In or Google Sign In, the account doesn't have a password set, and there's currently no flow to add one after the fact. You can still link the other social provider (so Apple users can add Google, and Google users can add Apple), and if you ever sign in with email and password using the same email address as your social account, we auto-link the two so you only ever have one account. If you specifically need a password on a social-only account, email support@accelastudy.ai and we'll help.: Not directly — that's the one direction account linking doesn't go. If you created your account with Apple Sign In or Google Sign In, the account doesn't have a password set, and there's currently no flow to add one after the fact. You can still link the other social provider (so Apple users can add Google, and Google users can add Apple), and if you ever sign in with email and password using the same email address as your social account, we auto-link the two so you only ever have one account. If you specifically need a password on a social-only account, email support@accelastudy.ai and we'll help.
What happens if I sign in with Apple using the same email as my existing email-and-password account? We auto-link them. The first time you complete Apple Sign In (or Google Sign In) with an email address that already belongs to an AccelaStudy® AI account, we attach that social provider to your existing account instead of creating a duplicate. From then on, both methods sign you into the same account. The same applies in reverse if you sign in with email and password using an address tied to an existing social account.: We auto-link them. The first time you complete Apple Sign In (or Google Sign In) with an email address that already belongs to an AccelaStudy® AI account, we attach that social provider to your existing account instead of creating a duplicate. From then on, both methods sign you into the same account. The same applies in reverse if you sign in with email and password using an address tied to an existing social account.
Can I share my subscription with someone else? Technically yes — there's no rule that locks an account to a single person. But it's a bad idea. AccelaStudy® AI adapts to you. Every answer you give shapes what you see next, your readiness estimate, your daily plan, and your projected pass probability. If two people share one account, your readiness drifts away from reality and the practice questions stop targeting your actual weak spots. Each person should use their own account.: Technically yes — there's no rule that locks an account to a single person. But it's a bad idea. AccelaStudy® AI adapts to you. Every answer you give shapes what you see next, your readiness estimate, your daily plan, and your projected pass probability. If two people share one account, your readiness drifts away from reality and the practice questions stop targeting your actual weak spots. Each person should use their own account.
Are my answers and study data private? Yes. Your individual proficiency, answers, mistakes, and study history belong to you and are never shared with employers, schools, or third parties. We use anonymized aggregate data to improve the platform, but nothing tied to your identity ever leaves your account.: Yes. Your individual proficiency, answers, mistakes, and study history belong to you and are never shared with employers, schools, or third parties. We use anonymized aggregate data to improve the platform, but nothing tied to your identity ever leaves your account.
Does AccelaStudy® AI track me? No. Zero tracking cookies. Zero third-party analytics. Zero tracking pixels. Your learning data is yours.: No. Zero tracking cookies. Zero third-party analytics. Zero tracking pixels. Your learning data is yours.
Can I export my study data? Yes. Profile → Account → Export my data builds a ZIP of everything we hold for you. You usually get an email with the download link within a few minutes.: Yes. Profile → Account → Export my data builds a ZIP of everything we hold for you. You usually get an email with the download link within a few minutes.
Can I delete my account? Yes, any time. Profile → Account → Delete account walks you through it. Account deletion is final and removes your study history, proficiency, and active subscription. If you have an active App Store subscription, cancel that separately through your Apple ID.: Yes, any time. Profile → Account → Delete account walks you through it. Account deletion is final and removes your study history, proficiency, and active subscription. If you have an active App Store subscription, cancel that separately through your Apple ID.
Where is my data stored? On servers in the United States, encrypted at rest and in transit.: On servers in the United States, encrypted at rest and in transit.